Customer Testimonials
Just picked up my Ford Bronco from AM Ford in Ashtabula County and had an awesome experience! The whole team was super friendly and easy to work with. They made the process quick, smooth, and actually enjoyable—which isn’t always the case when buying a car. Really appreciated how helpful and honest everyone was. If you’re looking for a new ride, definitely check them out. Highly recommend!
Truly excellent mechanical work and customer service. Bottom line they got my car running again, and were honest and reasonably priced. This repair shop is a good combination of corporate (they have the software for larger repairs, and a driver to pick up customers), and local family courtesy.
Thank you AM Ford service for getting my car in for service so quickly and especially for picking it up and dropping it back off to my home! The overall service experience was amazing and I will definitely be back!
Great personnel, top of the class service. The team at AM Ford went all the way to get me my perfect car. It was a seamless experience, thanks to the super helpful and knowledgeable staff.
I don't why people are going anywhere else,this was without a doubt the greatest experience ever, friendly efficient accommodating people,vehicle was done right and back to us cleaned inside out,every one we met,if I can find me another start I would add it without a doubt.
Awesome staff, they went above and beyond to get me in for warranty work and provide a loaner. New ownership and staff is great
Very friendly service and job well done Completely satisfied
Great service on my 2023 Explorer pl Platinum. Couldn't ask for better.
Josh Hall was great!
Go see Josh Hal. Super easy to work with and made buying a car a lot of fun.
Wonderful....they schedule to pickup my sienna 2023 from work for detailing and wash. Wonderful employee name Elizabeth and also owner. Good customer service...
It was amazing experience, great place to shop around for cars!
Very nice experience. The staff is very cooperative & friendly. The deal given to us was very transparent. I would love to recommend this Dealership to my near & dear ones. Keep up with the good job!
Really happy with my experience, and very satisfied with my truck!
Easiest car buying experience I could have asked for. Brandon was very helpful and I left with exactly what I wanted. The staff was friendly, the process went smoothly and quickly and I felt I got a great deal on my car. I would highly recommend buying a car here.
Very friendly and accommodating A+
The service personnel are extremely helpful and knowledgeable. On my first visit they made me feel very comfortable and they appreciated my business. The waiting area is very comfortable and the personnel offered drinks and snacks and is very clean. I will be very confident in having all my service needs done with AM Ford!! Thank you for your kindness!
My pickup was serviced yesterday, it took most of the day to complete everything, and I waited a few minutes for the invoice to be completed to pay. Employees were very courteous and keep me informed on progress. Definitely I'll be coming back!
My salesman, Brandon, and everyone at AM Ford was so kind and accommodating, and made the buying process very easy. They gave me a great trade-in price, and worked with me to get the best deal for me. I highly recommend them!!
Randy knows his stuff, he was also very helpful over the phone, and i appreciate the effort he put in to help me!
Randy is amazing guy he’s young but knows what he is doing and the staff will take care of you
Kiefer had great communication and was kind
I came in and was pleasantly surprised. They were diligent to make sure all my concerns were met, by the end it was like dealing with old friends... Absolutely stop by, great people.
I recently reached out to AM Ford service department for some information regarding my 2015 Ford F-150 Spoke with a representative named Jacob ( Mack) it was getting close to closing and he took his time and my information, he helped me with what he could but had to consult with one of the technicians since they were done for the day and would get back to me with more information the following day. He got back to me as he said he would with the information I needed. Great Customer Service is a rare thing these days. I would like to ... Read More Google - Jul 26, 2024
Kiefer did awesome great salesman and helped me with everything I needed to know!
Kiefer did amazing!
Kiefer was very polite and helpful. Great experience!
Friendly service and great team. They’re working on building a strong reputation in the community and it shows.
Kiefer was a great salesman for my F-150, I went in wanting to get an older model and he sold me on the new one! Keep this guy around if you want some more sales!
Salesman Randy was very kind and personable and he knew his stuff to help me find my vehicle
Randy is willing to help no matter the circumstances. will always try his best to find the perfect car for you and your family.
Randy will take care of you and his staff will make you feel welcomed
Kiefer was very professional, kind and seemed to be an honest hard worker. Hopefully can strike a deal soon!!
Great customer service! See Kiefer if you go! Very helpful and very professional! If you need a car or truck make sure to go see him for any of your needs!
I went into the dealership nervous as it was my first time going alone. Kiefer did a great job of telling me what was Available in my price range as well as being well spoken and confident. I would recommend that anyone to go here should meet with kiefer!
Kiefer was very helpful. The staff is extremely nice
I found the right deal on the car I’ve been wanting thanks to kiefer. he cool 💯
Randy is an excellent worker and a kind person he will always try his best to get the perfect car for you.
Everyone at AM Ford is so friendly and great! Brandon goes above and beyond every step of the way to make sure you have a phenomenal experience. He takes his time to really understand your needs, finds the perfect vehicle for you and helps find the right protection for your needs and vehicle. I would highly recommend Brandon and the AM Ford staff for all of your vehicle needs.
Randy was really helpful and kind person and the staff were incredibly knowledgeable and friendly, making the entire process smooth and stress free. They offered a great selection of vehicles and provided detailed information to help me make an informed decision.
Randy had great customer service and he was very helpful.
Randy is the man! Guy knows his stuff and quite impressive for being so young too. It has been a dream of mine to drive a Bronco and now thanks to Randy that dream has come true! He worked with me to find a fix that best suited my capabilities and needs and we are now cruising in a 2024 Bronco. If you ever visit here please ask for Randy. He deserves the business. Thanks again, Randy!
Keifer helped me out with great customer service and professionalism. Was very happy with it and hope he gets a raise
Randy was very helpful and knowledgeable.
I had a great experience here, Randy was helpful and knowledgeable
I spoke with kiefer at AM ford, and he was very polite and easy to talk with. Definitely a great experience talking with him. And he didn’t rush anything, very satisfied with the experience talking with Keifer
Customer-focused experience from start to finish. Brandon and the entire AM team are doing a fantastic job at getting the new dealership off and running! Highly recommended. Thank you for helping us find our family's daily driver 🙏🏽
John in the service department has been great. He has great customer service and has kept me informed the whole time my car has been in the shop getting the engine replaced.
Very nice!
They did a great job with the service on my car! It was priced very affordably and they gave me a loaner car while I mine was in the shop. Would recommend!
Service John fixed my gasoline vapor issue I was having on my motorhome, he blew out the line and saw a kink in the vapor hose, shortened the hose and now good! Thankyou John!
John is awesome! Great service!
Awesome experience! John the Service Manager, and Kiersten the Service scheduler were fantastic, kind,,calm, very helpful. Even in a difficult repair job. Highly recommended!
Great customer service! John the Service Manager and Kiersten the Service Scheduler were outstanding! They were so kind and helpful! They stick with me during difficult service procedure on my truck. Outstanding!
Super friendly and very easy to talk to. Brandon, Red and Gus were super nice! Thanks.
Great experience with Brandon at AM Ford! Went home with a beautiful 2023 F-150. Highly recommend them!
Amazing and fast service!! I made an appointment for tomorrow morning, but had to drop my car off today unexpectedly. They got my car in and done in less than 8 hours!!! Although it’s a Ford dealership, I had to bring my Hyundai in. They explained they might not be able to fix what’s wrong but they can diagnose it, and won’t charge me anything if it came down to something they couldn’t fix. Everything was carefully explained and price was exactly what was said. I definitely recommend this place.
This is the best car dealership experience we've had! It's family owned, with very knowledgeable and friendly staff. We never felt the high pressure you typically get at the larger dealerships. Well done and Thank you!
I had the most wonderful time at AM FORD in Jefferson Ohio. Everyone was helpful with me on purchasing the ford escape I recommend everyone to come see them on your next purchase. Thank you AM Ford
Fast, friendly and efficient service! Highly recommend.
Service department is really on the stick since AM took over. Every time I go they get me right in the same day eliminating waiting days or weeks to get in. Very pleased.
Excellent service!
Today I am having an oil change and tire rotation This is my second visit here and pleased with the service.
Very happy with the service at AM Ford. Both our family cars had major repairs recently. Service manager took time to explain details of repairs. Work was done in a reasonable amount of time. Will return.
I recently had the pleasure of purchasing a Ford Bronco from AM Ford and I cannot recommend them highly enough! From start to finish, the entire process was efficient, seamless, and stress-free.The team at AM Ford was incredibly knowledgeable and attentive. They took the time to understand exactly what I was looking for and went above and beyond to find the perfect Ford Bronco for me. The sales staff was professional, friendly, and never made me feel pressured at any point during the process.What really stood out was the exceptional customer service. Every question I had was answered ... Read More Google - May 28, 2024
The staff is super friendly and the new ownership is great! I’m extremely happy with my car purchase! I highly recommend AM Ford if you are looking for a vehicle.
I would highly recommend this place. I was very satisfied with the customer service. They were very friendly and went above and beyond to make sure my car was good in a timely manner. They have a great staff and people who are always looking to help the customer out!
Brand new ownership, working on doing it right. Great experience.
Had a great experience! Everyone was extremely nice!
I cannot say enough about the new owners and the staff. Felt welcome from the second I stepped in and stepped out feeling like family. Highly recommend!
Awesome dealership!! Stop by if in need of a new Ford!!
Best customer service ever! Red was a big help in making my experience go very smoothly! Thank you for everything!
Awesome experience at AM Ford! Seamless buying process. Highly recommend!
Great place to work. Strong team dynamic.
Got my car right in an took care of the issue
great experience and new management was great!
Being a long time customer of Nassief and the new management has picked up right where they left off. Got my regular oil change today and was very pleased with their service!
My recent visit to AM Ford was outstanding. The staff's professionalism and knowledge made finding the perfect vehicle a breeze. The service department was efficient and kept me informed throughout. Highly recommend!
This dealership stands out for its impressive selection of well-maintained vehicles and competitive pricing. The staff is knowledgeable and genuinely committed to providing excellent customer service.
I purchased my Ford Bronco a few weeks ago and it is nothing short of great! The customer service was the best in class and they I felt great with the price I received. If you are in the market for a car dealer, you are in good hands here at AM FORD!
Excellent first impression, very clean environment, absolutely professional staff. Looking forward to establishing a great buying future!
Ian is absolutely AMAZING!! Took time literally daily to ensure we were completely satisfied & went above and beyond to get us the best car & the best price. Thank you Gil & Terry for your assistance ABSOLUTELY RECOMMEND IAN & VICTORY
This place did an awesome job with getting us into a nice vehicle, Terry and Courtney worked their magic and got us into the same kind of car I seen in the lot and like (2020 Hyundai Palisade SEL, I would highly recommend to anyone to come here!
Quick service and friendly staff
Very polite and friendly personal
Just took delivery of my new 2023 F-150; what a beautiful truck! Had the pleasure of dealing with Emilee in Sales and she and her Team did a wonderful job! Answered all my questions, did all the paperwork in a timely fashion. Vehicle was delivered to my doorstep in immaculate condition !! I never set foot in the dealership!
Was out of town and had a issues and was taking care of soon as I showed up. The service department was was attentive and very friendly. Great dealership!