Customer Testimonials

Featured Customer Reviews

Here’s what Ashtabula County customers say about buying and servicing with AM Ford. These are selected 5-star reviews from Google and DealerRater. You can read all of our reviews on Google and DealerRater.

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“Just picked up my Ford Bronco from AM Ford in Ashtabula County and had an awesome experience! The whole team was super friendly and easy to work with. They made the process quick, smooth, and actually enjoyable—which isn’t always the case when buying a car. Really appreciated how helpful and honest everyone was. If you’re looking for a new ride, definitely check them out. Highly recommend!”

DealerRater review · Jul 1, 2025

“Truly excellent mechanical work and customer service. Bottom line they got my car running again, and were honest and reasonably priced. This repair shop is a good combination of corporate (they have the software for larger repairs, and a driver to pick up customers), and local family courtesy.”

DealerRater review · Jan 28, 2025

“Thank you AM Ford service for getting my car in for service so quickly and especially for picking it up and dropping it back off to my home! The overall service experience was amazing and I will definitely be back!”

Google review · Sep 17, 2024

“Great personnel, top of the class service. The team at AM Ford went all the way to get me my perfect car. It was a seamless experience, thanks to the super helpful and knowledgeable staff.”

Google review · Sep 17, 2024

“I don’t why people are going anywhere else,this was without a doubt the greatest experience ever, friendly efficient accommodating people,vehicle was done right and back to us cleaned inside out,every one we met,if I can find me another start I would add it without a doubt.”

Google review · Sep 11, 2024

“Awesome staff, they went above and beyond to get me in for warranty work and provide a loaner. New ownership and staff is great”

Google review · Sep 11, 2024

“Wonderful….they schedule to pickup my sienna 2023 from work for detailing and wash. Wonderful employee name Elizabeth and also owner. Good customer service…”

Google review · Aug 27, 2024

“Very nice experience. The staff is very cooperative & friendly. The deal given to us was very transparent. I would love to recommend this Dealership to my near & dear ones. Keep up with the good job!”

Google review · Aug 20, 2024

“Easiest car buying experience I could have asked for. Brandon was very helpful and I left with exactly what I wanted. The staff was friendly, the process went smoothly and quickly and I felt I got a great deal on my car. I would highly recommend buying a car here.”

Google review · Aug 15, 2024

“The service personnel are extremely helpful and knowledgeable. On my first visit they made me feel very comfortable and they appreciated my business. The waiting area is very comfortable and the personnel offered drinks and snacks and is very clean. I will be very confident in having all my service needs done with AM Ford!! Thank you for your kindness!”

Google review · Aug 9, 2024

“My salesman, Brandon, and everyone at AM Ford was so kind and accommodating, and made the buying process very easy. They gave me a great trade-in price, and worked with me to get the best deal for me. I highly recommend them!!”

Google review · Aug 3, 2024

“Randy knows his stuff, he was also very helpful over the phone, and i appreciate the effort he put in to help me!”

Google review · Aug 1, 2024

“I came in and was pleasantly surprised. They were diligent to make sure all my concerns were met, by the end it was like dealing with old friends… Absolutely stop by, great people.”

Google review · Jul 27, 2024

“I recently reached out to AM Ford service department for some information regarding my 2015 Ford F-150 Spoke with a representative named Jacob ( Mack) it was getting close to closing and he took his time and my information, he helped me with what he could but had to consult with one of the technicians since they were done for the day and would get back to me with more information the following day. He got back to me as he said he would with the information I needed. Great Customer Service is a rare thing these days. I would like to … Read More”

Google review · Jul 26, 2024

“Kiefer was a great salesman for my F-150, I went in wanting to get an older model and he sold me on the new one! Keep this guy around if you want some more sales!”

Google review · Jul 25, 2024

“Friendly service and great team. They’re working on building a strong reputation in the community and it shows.”

Google review · Jul 25, 2024

“Randy is willing to help no matter the circumstances. will always try his best to find the perfect car for you and your family.”

Google review · Jul 23, 2024

“I went into the dealership nervous as it was my first time going alone. Kiefer did a great job of telling me what was Available in my price range as well as being well spoken and confident. I would recommend that anyone to go here should meet with kiefer!”

Google review · Jul 22, 2024

“Great customer service! See Kiefer if you go! Very helpful and very professional! If you need a car or truck make sure to go see him for any of your needs!”

Google review · Jul 22, 2024

“Randy is the man! Guy knows his stuff and quite impressive for being so young too. It has been a dream of mine to drive a Bronco and now thanks to Randy that dream has come true! He worked with me to find a fix that best suited my capabilities and needs and we are now cruising in a 2024 Bronco. If you ever visit here please ask for Randy. He deserves the business. Thanks again, Randy!”

Google review · Jul 20, 2024

“Everyone at AM Ford is so friendly and great! Brandon goes above and beyond every step of the way to make sure you have a phenomenal experience. He takes his time to really understand your needs, finds the perfect vehicle for you and helps find the right protection for your needs and vehicle. I would highly recommend Brandon and the AM Ford staff for all of your vehicle needs.”

Google review · Jul 20, 2024

“Randy was really helpful and kind person and the staff were incredibly knowledgeable and friendly, making the entire process smooth and stress free. They offered a great selection of vehicles and provided detailed information to help me make an informed decision.”

Google review · Jul 20, 2024

“Keifer helped me out with great customer service and professionalism. Was very happy with it and hope he gets a raise”

Google review · Jul 20, 2024

“Great customer service! John the Service Manager and Kiersten the Service Scheduler were outstanding! They were so kind and helpful! They stick with me during difficult service procedure on my truck. Outstanding!”

DealerRater review · Jul 4, 2024


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